Consumer Guide to Buying Solar
Before you invest in rooftop solar panels or a home battery system, understand what to check, how rebates are calculated, and what your rights are under Australian Consumer Law.
7 Things to Verify Before You Sign
Solar is an investment in your home that should provide reliable generation for decades. Use this checklist to protect your investment.
Compare at Least Three Written Quotes
Ensure every quote compares equivalent system capacities, panel models, inverter ratings, and includes full installation costs with no hidden extras.
Verify Solar Accreditation Australia (SAA) Accreditation
Since 2024, Solar Accreditation Australia (SAA) manages installer and designer accreditation (replacing CEC installer accreditation). Check your installer on the official SAA register.
Check the Retailer's ABN and Electrical Contractor Licence
Verify that the business is actively registered on the Australian Business Register (ABR) and holds valid electrical contractor licensing in Queensland (or NSW if across the border).
Demand Itemised Model Numbers & Separate Warranties
Never accept generic quotes. Your contract must list the exact brand and model of panels and inverters. Insist on separate documentation for panel product warranties (10–25 yrs), performance degradation warranties (25–30 yrs), inverter warranties, and retailer installation workmanship warranties.
Understand How the STC Rebate is Applied
Small-scale Technology Certificates (STCs) provide an upfront point-of-sale discount. Ensure your quote shows the gross system cost, the exact STC discount deducted, and the net payable amount.
Never Be Rushed by High-Pressure Sales Tactics
Beware of door-to-door salespeople claiming an offer is 'only valid today' or that you must sign on the spot to secure a government grant. Legitimate solar retailers give you time to consider and review written proposals.
Know Your Statutory Cooling-Off Rights
Under the Australian Consumer Law, unsolicited consumer agreements (such as door-to-door sales or unexpected telemarketing) carry a mandatory 10-business-day cooling-off period during which you can cancel without penalty.
Official Government Consumer Guidance
For further independent information on solar sizing, battery economics, and consumer guarantees, refer to official regulatory bodies:
Ready to start saving on your power bills?
Get a custom, obligation-free quote today. Our local team will design a system tailored to your property.